Unpacking blockchain: What’s in it for development?

Tune into any event on digital innovation for development these days and you are bound to hear about the virtues of blockchain technology. It promises to make transactions of any type of personal data more efficient, transparent and secure – from finances to identity records and property titles. But before …

ICTs for better citizen feedback: Is anybody responding?

Improving service delivery through digital solutions is a key area of e-governance initiatives. ICTs are touted as a means to give citizens a voice by channelling and communicating their concerns to local administrations. But an equally important aspect is often overlooked: The influx of citizen inputs also needs governments that …